Measurement & Capability Diagnostic Case Study: HR Data Literacy & Data Use Maturity
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Background: A consumer goods provider sought to transform their HR function into a metrics-driven and AI-ready organization. However, no baseline measure of data literacy and data use practices existed. Without a baseline, leadership lacked a clear view of capability gaps, making it difficult to target investments, justify enablement efforts or measure progress over time.
Objectives:
Obtain executive alignment and sponsorship for a data-driven approach to HR transformation, introducing a measurement framework in an environment where initiatives had not previously been tracked using standardized KPIs.
Design and execute the HR Organization's first standardized diagnostic to establish a clear baseline of HR data literacy and data-use maturity.
Impact: Introduced a standardized diagnostic that shifted HR transformation discussions from concept-driven to evidence-based. Capability gaps were identified and broad-based training was reduced in favor of focused capability building for high-impact HR roles, improving consistency of data-informed decisions and reducing reliance on anecdotal insights.
Voluntary Employee Separations Dashboard Case Study
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Background: A HR VP sought to understand the financial and organizational impact of voluntary employee separations. While turnover metrics were being tracked, there was limited visibility into how separation costs, time-to-fill, and tenure trends evolved over time—or what underlying factors might be driving attrition.
Objectives: Quantify YTD separation costs, identify KPIs and YoY changes, and explore sentiment differences between active and separated employees. The goal was to move from static reporting to data-driven storytelling that links financial impact with employee experience.
Impact: The analysis identified career development as the primary driver of rising regrettable turnover and it enabled leadership to prioritze career visibility and internal mobility, resulting in the launch of a career development program and dedcated resources to address a key driver of talent loss.
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